![]() Press the Windows key and search for and open Check for updates.Restart your computer so you can make sure that any prior updates have been correctly installed.You can update your driver in a couple of different ways. You don’t want to skip these updates - an outdated driver may cause your printer to stop working with your computer. If you're having a problem with printer connectivity in Windows, go to Fix printer connection and printing problems in Windows.If you’ve already installed an HP driver on your computer, it may receive periodic updates to fix bugs and implement new features. If you're having a problem changing your printer "offline" status, go to Troubleshooting offline printer problems in Windows. Open settings for Printers & scanners Related topicsįind out how to install a printer in Windows.įind out how to add a printer or scanner in Windows.įind out how to install the latest driver for your printer in Windows.įind out how to set a default printer in Windows.įind out how to view the print queue in Windows.įind out how to change a printer’s status from “offline” to “online” in Windows. If Windows doesn’t automatically find a new driver after the printer is added, look for one on the device manufacturer's website and follow their installation instructions. ![]() To reinstall the printer, select Add a printer or scanner and then select the name of the printer you want to add. ![]() Select the name of the printer, and then choose Remove device. Open Start > Settings > Devices > Printers & scanners. Make sure your printer is on and connected to your PC. If your printer isn't responding, you may need to remove it and reinstall it so Windows can download and install the proper drivers.
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